Shipping and Returns

FAQ

What are my shipping options?

UK shipping

 

FREE delivery automatically applied at checkout when you spend £20 or more in a single transaction. All orders under £20, will cost just £2.49.

 

We usually process orders within 48 hours and all orders will be posted using the Royal Mail 'Signed for' service.  Please allow 3-7 working days for delivery.​​ 

International shipping

 

All international orders will be shipped via Royal Mail's International tracked service and are based on weight - this cost will be advised at checkout*. We can ship to most countries around the world, however, if your country is not listed at checkout please contact us.

 

* Please note that delivery costs quoted do not include any customs or import duties levied in your country of residence and Hot Rod Apparel is not liable for any of these costs incurred.

What is your return policy?

We hope you will be happy with your purchase but if you do have a problem we are here to help.
We can accept returns up to 30 days after purchase, if the item is unworn/unused and returned in its original packaging (with tags attached) we can either refund or exchange* your item(s).
Return postage will be the responsibility of the buyer unless the item is faulty or the order was sent incorrect. We recommend using a tracked service.
*Please note we are sorry but unable to accept exchanges for International orders.

What if I do not receive my item(s)?

This is a very rare occurrence but please contact us as soon as you can so we can check the status of your order.

For UK orders Royal Mail will not consider a parcel lost for 10 working days from the day it was posted, so unfortunately we cannot process missing items until this time has elapsed.

Still have questions? Get in touch using the contact page and we’ll be happy to help.